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Professional photo of Shahad Ishraq, Software Engineer

Shahad Ishraq

Software Engineer

Building scalable cloud systems and AI-powered solutions. Currently working with Django at Kraken Technologies.

Professional Summary

Experienced Software Engineer with 7+ years of expertise in designing and implementing software, scalable cloud systems and AI-powered solutions. Demonstrated proficiency in AWS infrastructure and system architecture, with a proven track record of implementing innovative solutions that enhance operational efficiency and drive cost optimization. AWS Certified Solutions Architect Professional.

Experience

Kraken Technologies

Senior Software Engineer

Germany
- Present
  • Having fun with AI coding tools on a monolith and more
  • Implementing features and maintaining parts of the enormous Django monolith
Technologies:
Python Django AI Tools
Amazon

System Development Engineer II

Leipzig, Germany
-
  • Designed and implemented a YAML-based template system enabling non-programmers to configure monitoring, migrating 95% of Java-based monitoring logic to templates serving ~0.3 million monitors, reducing feedback loops by 90% for end users
  • Enhanced a system processing over 3 million telemetry data points per minute from devices across the globe, implementing alarm generation based on this data
  • Implemented end-to-end Retrieval Augmented Generation (RAG) pipeline for an LLM supported chatbot integrated with Slack augmented with internal documentations
  • Gathered and translated stakeholder and user requirements into features and subsystems for an internal monitoring platform
  • Implemented serverless systems serving REST APIs and periodic processing helping to improve availability of alerting
  • Conducted regular operational reviews and managed cloud infrastructure using CI/CD and Infrastructure as Code (IaC) to maintain > 99.99% system availability
  • Designed and implemented end-to-end integration tests to ensure system health
  • Redesigned and migrated existing systems for AWS based infrastructure and public network, while maintaining security standards
  • Performed oncall duties for supporting customers and downstream system owners during regressions and outages
  • Developed and implemented a daily workflow for AI agent-assisted coding, and successfully promoted its adoption by sharing best practices with the team
Technologies:
Java Python AWS Lambda DynamoDB RAG LLMs CI/CD IaC Terraform
Motorola Solutions

Software Engineer

Krakow, Poland
-
  • Designed and implemented backend of "Multi Cloud Self Service Portal", which enabled teams across the organization to provision and manage their cloud resources while ensuring security practices and checks. This dealt with resources on both AWS and Azure
  • Implemented automation to visualize historical cloud resource cost progression and identify cost-saving opportunities
  • Worked on the interface between multiple systems with the multi-cloud resource inventory. For example: OpsRamp, ServiceNow, Active Directory, Splunk
Technologies:
AWS Azure Python Multi-Cloud ServiceNow Splunk
NewsCred Inc. (Optimizely)

Software Engineer

Dhaka, Bangladesh
-
  • Enhanced and maintained CI/CD pipelines for a SaaS system serving thousands of daily active users, handling terabyte-level data processing across multiple geographic regions
  • Implemented and maintained monitoring and alerting mechanism to ensure availability and consistency
  • Implemented multi-protocol identity and access management for the SaaS platform, integrating various identity brokers (OKTA, Google, Active Directory) using SAML, SCIM, and MFA
  • Designed and implemented internal application from end-to-end of the SDLC. The system used serverless infra on AWS and used CI/CD pipelines
  • Added unit, integration, and end-to-end testing to enhance and ensure the availability and consistency of the system
Technologies:
Python AWS Lambda CI/CD SAML SCIM MFA

Technical Skills

AI Engineering

RAG LangChain LangGraph LLM API Integration Prompt Engineering

Languages

Java Python TypeScript JavaScript Rust SQL

Frameworks

Django Spring Spring Boot Express.js React.js Next.js

Databases

DynamoDB MySQL Oracle MongoDB PostgreSQL

Cloud & Infrastructure

AWS GCP Azure Lambda EC2 S3 VPC CloudFront ElastiCache CloudWatch CloudTrail

CI/CD & DevOps

Ansible Jenkins Terraform AWS CodePipeline CodeBuild GitHub Actions

Project Management

Jira Agile Kanban Asana

Certifications

AWS Certified Solutions Architect Professional
Validation Number: VDWVFXRLMEE417C2
-
AWS Certified Solutions Architect Associate
Validation Number: NZQBR02KN2Q111G0
2020-2023
AWS Certified Developer Associate
Validation Number: P7WXWFZ2PNVE1B58
2020-2023
Associate of (ISC)² (Certified Secure Software Lifecycle Professional)
2021

Education

Bachelor of Computer Science and Engineering

Bangladesh University of Engineering and Technology
-

Featured Project

Explore my open source projects

Porua text-to-speech browser extension icon

Porua

High-quality text-to-speech browser extension using Kokoro TTS. Built with Rust and modern web technologies, featuring 28 English voices and real-time text highlighting synchronized with audio playback.

Rust JavaScript Chrome Extension TTS

Let's Build Something Together

I'm always interested in hearing about new opportunities and collaborations.